Privacy Policy

Last Updated: February 2026

Welcome to DEV770 ("Company", "we", "us", "our"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Full name, email address, phone number, physical address
• Business Information: Organization details, business registration number
• Technical Information: IP address, browser type, device information, access times
• Usage Information: Actions on the platform, user preferences
• Communication Data: Messages sent through WhatsApp Business integration, SMS notifications

2. How We Use Your Information

The information we collect is used for the following purposes:

• Providing requested services and managing user accounts
• Communicating with you regarding services, updates, and important notifications via SMS and WhatsApp
• Improving our services and personalizing user experience
• Complying with legal and regulatory requirements
• Preventing fraud and securing our systems
• Sending appointment reminders and case status updates through WhatsApp Business

3. WhatsApp Business Integration

Our application integrates with WhatsApp Business API to provide:

• Appointment scheduling notifications
• Case status updates
• Document submission reminders
• Two-factor authentication codes

Messages are sent only to users who have opted in to receive communications. You can opt out at any time by contacting us.

4. Sharing Information with Third Parties

We do not sell or rent your personal information. We may share information with:

• Service providers operating on our behalf (cloud storage, payment processing, WhatsApp/Meta for messaging)
• Law enforcement authorities when required by law
• Third parties with your explicit consent

5. Data Security

We implement advanced security measures to protect your information, including SSL encryption, secure backups, and strict access controls. However, no method of data transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information as long as we have a legitimate business need to do so, or as required by law. After that, the data will be deleted or anonymized.

7. Your Rights

In accordance with privacy laws, you have the following rights:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of data for marketing purposes
• Request data portability to another service
• Opt out of WhatsApp/SMS communications at any time

8. Cookies

We use cookies and similar technologies to improve the website experience, analyze usage, and personalize content. You can manage your cookie preferences in your browser settings.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be published on the website, and the last update date will appear at the top of this document.

10. Meta Platform Terms Compliance

Our application complies with Meta Platform Terms and WhatsApp Business Policy. We use WhatsApp Business API solely for legitimate business communications with customers who have initiated contact or opted in to receive messages.